Submission to the Consultation on the draft Care and Support Sector Code of Conduct
FECCA’s submission to the consultation on the draft Care and Support Sector Code of Conduct emphasises the importance of incorporating cultural competency and diversity into aged care services. FECCA advocates for adding an eighth element to the Code: ” act with respect for diversity in ethnicity, gender, language and religion of people being provided care, supports and services.” This would ensure that both care recipients and providers are respected and understood in their cultural contexts. Additionally, FECCA stresses the need for cultural competency training in the core curriculum for aged care workers and the recognition of language support as a fundamental human right for those from linguistically diverse backgrounds.
The submission also highlights several challenges, particularly the precarious working conditions faced by migrant workers in the aged care sector, many of whom are on temporary visas and subjected to poor training, low wages, and discrimination. FECCA expresses concern that punitive measures in the Code, such as civil penalty orders, could exacerbate the vulnerabilities of these marginalised workers. Instead, FECCA recommends a shift towards a care worker regulation scheme focused on skills, training, and ongoing professional development. They also call for the establishment of a comprehensive data system to better understand and address the needs of CALD veterans in care and services. Overall, FECCA advocates for a more inclusive, supportive approach to aged care that acknowledges the critical role of migrant workers and the cultural needs of diverse communities.
