Multicultural access and equity embodies the notion that all Australians should be able to access Government programs and services equitably, regardless of their cultural, linguistic or religious background. In the context of Australia’s increasing diversity, access and equity is more important than ever, to ensure that individuals can actively participate in, and contribute to their communities and in return, can fully engage in a fair and inclusive society.
Through implementation of the Multicultural Access and Equity Policy: Respecting diversity. Improving responsiveness, the Australian Government embeds the principles of access and equity in the design and implementation of policy throughout its agencies. The policy outlines a set of minimum obligations that government departments and agencies must address in order to effectively cater to the diverse needs of culturally and linguistically diverse clients. At its core, the policy seeks to ensure that Australian Government departments and agencies acknowledge and respond to the cultural and linguistic diversity of Australian society and place the public at the centre of their considerations and actions.
As per the access and equity framework, FECCA provides independent feedback from culturally and linguistically diverse communities on their experiences of government service delivery, including through its annual access and equity reports. FECCA commends the Australian Government for supporting its annual access and equity work and for providing an opportunity for communicating diverse community views on service delivery.